Trafft is an online scheduling and appointment booking software designed for businesses that need to streamline their scheduling process. Whether you’re a freelancer, service provider, or managing a large team, Trafft promises to simplify appointment booking, reduce no-shows, and improve overall efficiency. In this detailed Trafft review, we’ll cover its features, pricing, pros and cons, alternatives, and more to help you determine if it’s the right solution for your business.

What is Trafft?

Trafft is an advanced appointment scheduling software that allows businesses to automate bookings, manage staff availability, and integrate payment processing. It caters to various industries, including health and wellness, beauty salons, consultants, and corporate teams. With a user-friendly interface and powerful features, Trafft aims to enhance productivity and customer satisfaction.

Features

Trafft comes packed with various features designed to make appointment management easier. Some of the standout features include:

• Automated Scheduling: Clients can book appointments online, and the system automatically updates availability.
• Customizable Booking Forms: Businesses can create personalized booking forms to collect relevant information.
• Multi-Location and Staff Management: Ideal for businesses with multiple locations or team members needing separate schedules.
• Payment Integration: Accept payments via Stripe, PayPal, and other gateways.
• Google & Outlook Calendar Sync: Prevents double bookings by syncing appointments with personal or team calendars.
• SMS & Email Notifications: Sends reminders to reduce no-shows and keep customers engaged.
• Business Insights & Reporting: Gain insights into appointment trends and staff performance.

Pros & Cons

Pros:

✅ Easy-to-use and intuitive interface

✅ Multiple integrations with payment and calendar services

✅ Customizable booking forms for different business needs

✅ Automated notifications reduce appointment cancellations

✅ Supports both individual and team scheduling

Cons:

❌ Limited free plan features

❌ Some users report a learning curve for advanced customization. Limited third-party integrations compared to competitors

Personal Experience

From personal testing, Trafft stood out for its ease of use and powerful automation features. Setting up a booking system took only a few minutes, and the notifications ensured that no appointments were missed. The integration with Google Calendar was seamless, making it easy to sync personal and business schedules. However, the lack of extensive third-party integrations may be a drawback for businesses relying on multiple software tools.

Pricing

Trafft offers several pricing plans, making it suitable for both small businesses and enterprises.

1. Forever Free Plan

• Price: $0/month
• Users Included: Up to 5​
• Custom Features
• Appointments: Unlimited​
• Email Notifications: 200 per month
• Mobile App Access: Android & iOS​
• Additional Features:
  • Group Booking​
  • Booking Chatbot​
  • Calendar Integration (Google, Apple, Outlook)​
  • Reserve with Google​
  • Special Days​
  • Coupons​
  • Booking Website​
  • Employee & Company Days Off
  • Service Buffer Time​
  • Extras​
  • SMS Notifications

2. Starter Plan

• Price: $13.30/month (billed annually)​
• Users Included: Up to 10​
• Custom Features
• Appointments: Unlimited​
• Email Notifications: Unlimited​
• Mobile App Access: Android & iOS​
• All Features in Free Plan, Plus:
  • Online Payments (Stripe, PayPal, Authorize.net, Mollie)
  • Online Meetings (Google Meet, Zoom, Microsoft Teams)
  • Custom Roles​
  • Custom Fields/Intake Forms
  • Multilingual Support​
  • Custom Domain​
  • Branded Invoices​
  • Automated Time Zone Management
  • Customer Management​
  • Recurring Appointments
  • Custom Tax Rates
  • Deposit Payments​
  • 5 SMS Credits per month
  • Unlimited Locations​
  • WhatsApp Messaging​
  • Customizable Booking Form
  • Ratings & Reviews

3. Scaling Plan

• Price: $24.50/month (billed annually)​
• Users Included: Up to 15​
• Custom Features: Unlimited​
• Appointments: Unlimited​
• Email Notifications: Unlimited​
• Mobile App Access: Android & iOS​
• All Features in the Starter Plan, Plus:
  • Webhooks and Zapier Integration​
  • Marketing Tools (MailChimp, Acumbamail, SendFox)
  • Multiple Google Calendars Sync​
  • SMTP Email Gateway
  • Custom Domain​
  • Employees Self-management​
  • Custom Roles​
  • Registered Customers
  • Customer Notes
  • Extras​
  • Calendar Integration (Google, Outlook, Apple)
  • Online Payments (Stripe, PayPal, Authorize.net, Mollie)
  • Automated Time Zone Management
  • WhatsApp Messaging​
  • Custom Fields​
  • Multilingual Support​
  • Deposit Payments​
  • Custom Tax Rates​
  • Customer Management​
  • Branded Invoices​
  • Invoice Templates​
  • Payment Refund​
  • Group Booking​
  • High-performance AWS S3 File Storage
  • Load Balancing and Peak Traffic Availability
  • Regular Security and Stress Tests
  • Special Days​
  • Private Services​
  • Customizable Booking Form
  • Ratings & Reviews

4. White Label Solution

• Price: Custom pricing (contact Trafft for details)​
• Features:
  • All Trafft features and integrations
  • Ideal for digital agencies, resellers, website builders, and web developers seeking a branded booking solution

Note: All plans come with a 30-day money-back guarantee and offer up to 50% savings with annual payments. ​

For a detailed comparison of features across different plans, you can visit Trafft’s Plans Comparison page. Trafft

Alternatives

When choosing a scheduling tool, it’s important to consider features, pricing, and integrations. Below is a detailed breakdown comparing Trafft, Calendly, Acuity Scheduling, Bookafy, and SimplyBook.me based on key factors.

1. Free Plan Availability

• Trafft: Free plan available (up to 5 users, limited features).
• Calendly: Free plan available (1 user, limited event types).
• Acuity Scheduling: No free plan; starts at $20/month.
• Bookafy: Free plan available (basic features).
• SimplyBook.me: Free plan available (limited bookings).

2. Customization & Branding

• Trafft: Offers advanced customization, custom domains, and branding removal.
• Calendly: Limited customization, branding removal in higher-tier plans.
• Acuity Scheduling: Highly customizable with white-label branding.
• Bookafy: Basic customization with branding options.
• SimplyBook.me: Strong branding and marketing customization.

3. Calendar & Payment Integrations

• Trafft: Google, Outlook, Apple; Stripe, PayPal, Square, Mollie.
• Calendly: Google, Outlook, Office 365; Stripe, PayPal.
• Acuity Scheduling: Google, Outlook, iCal; Stripe, PayPal, Square.
• Bookafy: Google, Outlook; Stripe, Authorize.net.
• SimplyBook.me: Google, Outlook, iCal; Stripe, PayPal.

4. Mobile Apps Availability

• Trafft: Available on Android & iOS.
• Calendly: No mobile app.
• Acuity Scheduling: Available on Android and iOS.
• Bookafy: No mobile app.
• SimplyBook.me: Available on Android & iOS.

5. Advanced Features

• Trafft: recurring appointments, group bookings, WhatsApp messaging, webhooks, and Zapier integration.
• Calendly: group bookings, webhooks, and Zapier (no recurring appointments).
• Acuity Scheduling: Recurring appointments, group bookings, webhooks, and Zapier.
• Bookafy: recurring appointments, group bookings, API development.
• SimplyBook.me: recurring appointments, group bookings, marketing tools.

6. Pricing Comparison

💰 Trafft Pricing:

• Free Plan: ✅ Available
• Starter Plan: $13.30/month (up to 10 users)
• Scaling Plan: $24.50/month (up to 15 users)
• Enterprise Plan: Custom Pricing (for 50+ users)

💰 Competitor Pricing:

• Calendly: Starts at $8/month (Essentials)
• Acuity Scheduling: Starts at $20/month
• Bookafy: Starts at $9/month
• SimplyBook.me: Starts at $8.25/month

Final Thoughts: Which Tool is Best for You?

✅ Choose Trafft if you need an affordable, feature-rich scheduling platform with great customization.
✅ Choose Calendly if you want a simple, easy-to-use scheduling tool.
✅ Choose Acuity Scheduling if branding and customization are your priorities.
✅ Choose Booking.com if you’re looking for enterprise-level scheduling at a budget price.
✅ Choose SimplyBook.me if you’re in a service-based business and need marketing tools along with scheduling.

Conclusion

Trafft is a robust scheduling solution that excels in ease of use, automation, and business efficiency. While it offers a variety of useful features, businesses requiring deep third-party integrations might need to explore alternatives. With flexible pricing and a clean interface, Trafft is a solid choice for businesses looking to simplify their appointment scheduling process.

Would we recommend it? Yes, especially for small to medium-sized businesses looking for a reliable and modern scheduling tool.

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